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GDPR And Voice Biometrics

The European Union’s directive on privacy, the General Data Protection Regulation (“GDPR”), has forced nearly every company on the planet to update and re-issue privacy policies.  Voice Biometrics Group is no exception.  We have updated our policies and are notifying clients.  The key point to note about our implementation is that the amount of private data in our platform is limited.  Unless a customer fails to use basic security measures to obfuscate a user id, nothing about a person’s identity other than the voice.  Of course, a person’s voice and what they might be saying could be extremely personal!

Detect Fraud In Contact Center

Certain industries, especially banking and telecom, face pernicious fraud in the contact center.  Voice Biometrics provides two modes of prevention and detection:  

Intel Security Recommends MFA For IT Orgs

Intel’s Security team latest report, Intel Security Report, points out the threat for IT administrators as more infrastructure moves to the Cloud.   The bottom line is that user credentials are at risk.  The way to increase your defense of those credentials is to

Voice Biometrics Group Helps Banks Fight Fraud

In conjunction with our customer ACH Alert, we published a press release on how ACH Alert is now in production with a product that incorporates voice biometrics as an additional factor in a multi-factor authentication system for wire

Liveness Detection Vs. RandomPIN

Voice Biometrics Group has been around for quite a while.  One of the lessons learned early is the weakness of static passphrases.  Static passphrases are what many voice biometric companies use as the standard approach for verifying a speaker’s identity.

Multi-Factor Authentication Comes Of Age

Multi-Factor Authentication (“MFA”) is the best known way to verify a person’s claimed identity. It is simply the combination of verification methods, each of which is not 100% fool-proof, such that the combined result has a higher probability of accuracy. However,

Moonwalking With RandomPIN

Intrigued by an article I saw of Bill Gates’s reading list from a few years ago, I picked up a hard copy of Moonwalking with Einstein by Joshua Foer. The book is about memory

Countering Barking Dogs And Police Sirens During Authentication

In this article http://www.growthbusiness.co.uk/growing-a-business/technology-for-business/2539596/can-you-trust-biometrics.thtml#comments, Matt Peachey of Pindrop is quoted as describing how fraudsters are using techniques like barking dogs and police sirens in the background to create so much noise that an Active Voice Biometric authentication over the phone will fail, forcing the call to go to an agent where only Knowledge-Based Authentication is the security barrier.