Voice Biometrics Group Technology Platform

Voice Biometrics Group has been in business since 2009 and serves numerous live production customers both from the VBG Cloud as well as customer data centers. One of the underlying reasons for our successful deployments is our proprietary technology, fully owned and developed by Voice Biometrics Group based on real-world experience in the field prior to the founding of the company.

Implementing voice biometrics is never a perfect science. It cannot be 100% or even 99% accurate. But with a flexible and tunable platform developed and supported by people with real-world experience in the field, voice biometrics delivers a compelling ROI as an additional factor in authentication and fraud detection applications in standard telephony or mobile environments while at the same time offering convenience for end-users.

VMM-2 Voice Biometric Engine

At the heart of the VBG Platform is our second generation VMM-2 voice biometric engine, the result of over 10 years of research and practical, field-based experience. The VMM-2 provides a comprehensive set of features: voice enrollment, voice verification, 1:N identification, and classification (gender). With multiple feature sets, muliple algorithms, and our dedicated team of voice biometric engineers, we can configure the VMM-2 to adapt to almost any language and usage scenario. We have 35 languages in production today.

VBG Fusion:  A Single Platform For Multiple Use Cases

Different use cases of voice biometrics, such as RandomPIN™, NaturalSpeech™, and Static Passphrase, do not all perform equally well with the same algorithms. VMM-2's Algorithm Fusion technology optimizes and combines algorithms for each use case and then wraps the engine technology within a service oriented architecture, giving you a single platform regardless of the type of use case you need to deploy.

Massively Scalable Database

Whether you have 500 users or 5,000,000 users, the VBG Platform uses the MongoDB database for massively scalable operations. All customer data, in all available configurations, is constantly updated and replicated to a multiple secure servers. You don't need to worry about data corruption or loss.

Standards-based APIs

The VBG Platform supports two APIs: RESTFul and VoiceXML. Modern developers want RESTful APIs, and that's exactly what we deliver. Read about our programming model on our Developer page. Using our documentation and online visual tools to test our http commands, it's not unusual for a developer to have a meaningful prototype running in a few hours. For those clients using IVR systems with VoiceXML support, our VoiceXML API is an easy way to integrate to enterprise class IVR systems from Cisco, Genesys, Aspect and Avaya.

Deployable Cloud Or Private Cloud On-Premises

We designed our software from day one to be multi-tenant cloud software that is also easy to deploy inside a customer's data center. Many companies need the convenience and simplicity of relying on a secure Cloud solution. Other companies and government entities cannot allow security components like voice biometrics to reside outside their firewalls. Our technology is deployed today in both scenarios.

Linux Or Windows

We know that customer IT environments have preferences to standardize on operating systems. We offer both Linux and Windows when installing our software in your facility. Linux offers cost and performance advantages, but Windows infrastructure may be your preferred approach. In either case, our installation is quick and straightforward, typically a couple of days. The Professional Services fees to install are far less than typical enterprise class software.

High Level Platform Architecture

Voice Biometrics Group Verifier Product

Clean Code & Design

To support today's highly demanding, high-scale computing needs, we've completely re-written our entire platform over the past couple of years. It's simple, very stable and very scalable.

Extremely Flexible

All VBG products are available via the VBG Hosting System, on your premises, or in a hybrid configuration between the two. We can configure our services to meet almost any need.

Latest Technologies

We're using the very latest technologies within our platform, including: Java-based core technology for cross-platform compatibility, NGINX, Play Framework, and MongoDB.

Updates Included

All VBG service plans include on-going software updates, patches, and preventive maintenance. We keep your system running at peak performance, allowing you to focus on your business!

Great Support

VBG prides itself on providing exceptional customer support. You won't find long hold times or multiple tiers of support staff. You'll be answered promptly by one tier of senior support personnel!

Added Value

In addition to all the voice biometrics services you expect, we have many additional features to augment your speech applications, such as: ASR, SMS, telephony and IVR services, and an Android mobile toolkit.