Voice Biometrics Group

The premier provider of Software-as-a-Service voice biometrics solutions

VBG has the latest algorithms

Latest Algorithms

We use the very latest Deep Learning techniques in our engine

VBG has a flexible SaaS platform

Flexible SaaS Platform

We can configure the VBG Platform to address any voice biometric need

VBG has superior support

Superior Support

Expert staff will help you from concept to deployment and beyond

Voice Biometrics Anywhere

We have production deployments in every common channel

VBG supports streaming audio

Call Centers

Streaming audio and more
VBG works with any type of speech

IVR Systems

Any form of active prompting
VBG works with any AI-based process

Chat Bots

Any AI-based interactions
VBG works with corporate and remote apps

Enterprise Systems

Corporate and remote apps
VBG works with smartphones and tablets

Mobile

Smartphones and Tablets
VBG works with IoT and smart home devices

Consumer Cloud

IoT and smart home apps

We Make Integration Easy

Multiple APIs and plug-ins simplify development

VBG supports multiple APIs

Intuitive APIs

REST, SOAP, VoiceXML, and Streaming Media.

VBG has multiple plug-ins

Multiple Plug-Ins

To IVR/Call Center platforms, ADFS, RADIUS Server, and more.

VBG has many code samples

Code Samples

Online API guide, code samples, usage guides, etc.

VBG is top-rated
Philosophy

VBG's Philosophy and Approach

Voice biometric technology is complex, so we keep things simple

VBG is developer centric

Developer-Centric

Our business model favors developers, system integrators, and those who want to embed our technology into their own products and services.

VBG is 100% focused on voice biometrics

Focused

Since our inception in 2009, VBG has been 100% focused on our core voice biometric technology and delivery systems.

It's easy to work with VBG

Easy

From promptly responding to your inquires, to using our platform APIs and Plug-ins, to deployment and beyond, VBG makes it easy.

Industry Examples

VBG Serves Many Industries

Key industries where we've successfully deployed production solutions

VBG is used in banking and financial services

Financial Services

VBG is used in telecommunications

Telecommunications

VBG is used in insurance

Insurance

VBG is used in mobile workforce

Mobile Workforce

VBG is used in online education

Online Education

VBG is used in law enforcement

Law Enforcement

VBG is used in healthcare

Healthcare

VBG is used in IT security

IT Security

Use Case Examples

VBG Technology in Action

Simple use cases highlighting the VBG Platform's flexibility

VBG Online Education Case
Online Education

Online educators use the VBG Platform to place calls to students at random times throughout a course or exam, to validate their identity and participation.

VBG Financial Services Case
ACH and Wire Transfer

VBG is working with U.S. banks and credit unions to add an extra layer of identity assurance and fraud protection when transferring large sums of money.

VBG Law Enforcement Case
Parolee Monitoring

Numerous companies use VBG services to regularly check-in with parolees, offenders, juveniles on curfew, and others monitored by the court system.

VBG Telecommunications Case
SIM Card Fraud Detection

Mobile telephone companies are using VBG technology to combat SIM card swap fraud that occurs though IVR systems and in call centers.

VBG Clinical Trials Case
Clinical Trials

Medical devices with embedded microphones leverage VBG technology to passively identify patients during clinical trials, while remaining HIPAA compliant.

VBG Proof-of-Life Case
Proof of Life

Insurance companies are using VBG technology to validate that pension and annuity payments are being made to valid (and living) recipients.

VBG Remote Workforce Check-In Case
Mobile Workforce Check-In

Security guard firms, home health aides, and other mobile workers use VBG technology to punch in and out, validate location, and ensure services.

VBG IT Security Case
IT Security

IT organization use VBG services to automatically reset passwords in their IVRs, enable our RADIUS server plug-in to provide enhanced remote access, etc.

VBG COVID Check-In Case
Contact Tracing

Various Apple and Android applications are leveraging VBG technology in multiple languages to identify patients as part of COVID contract tracing protocols.

VBG Value

Why Choose VBG?

There are MANY critical requirements when considering a voice biometric vendor ... far MORE than just having a good engine

Experience

Since 2009 VBG has been deploying and supporting voice biometric solutions. Experience DOES matter.

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Flexible Platform

VBG has the most flexible technology platform in the industry! We configure what you need, where you need it.

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Accurate Technology

We use the latest Deep Learning techniques in our engine and are constantly working to improve accuracy and performance.

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Protection

We keep minimal data, protect and encrypt what we have, and have extensive policies to address compliance.

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3rd Party Plug-Ins

We have numerous contact center system plug-ins and authentication provider adapters to make using VBG with your favorite technologies a breeze.

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Friendly, Responsive Support

We pride ourselves on providing the very best customer service in the industry. Call us today to see firsthand!

Contact Us

Do You Have Any Questions?

Please let us know how we can help you and we'll respond promptly!

VBG wants to hear from you