Understanding the VBG Platform
A modular architecture supporting diverse customer needs
Powerful & Flexible Web Services
The VBG Platform is an advanced collection of voice biometric and related functional modules, made available via a Software-as-a-Service (SaaS) delivery model.
To meet the diverse needs of our global clients and partners, VBG sells different configurations of these software modules, with different deployment, integration, and pricing options.
Continue reading below for more information about available platform modules, our voice biometric engine, supported use cases, and other VBG Platform details.
Or, visit the Offerings page to learn more about the specific VBG Platform bundles we sell.
Or, visit the Integrations page to see our Offerings in many different integration scenarios.
Our offerings feature different bundles of VBG Platform Modules
Our core voice biometric functionality. Create voiceprints for your users and verify them. Works with any actively or passively collected speech, for any language or dialect, and within any environment. Support for unlimited users or unlimited usage per user.
Our advanced identification tools, suitable for real-time fraud detection in call centers, non-real-time fraud detection with recordings, identity verification during both live and voicebot conversations, etc. Support for unlimited blacklists.
Our web-based, real-time reporting and analysis tool that provide details on all API service requests, enroll and verify success rates, identification results, billing details, etc. Manage configuration options.
VBG Visual Demo Center™
Our suite of Visual Demo tools leveraging all platform functionality. Plus, online API and downloadable code and speech samples designed to get developers up and running quickly and efficiently.
VBG Personal Data Manager™
PDM tools allow for consent management and end-user data access in support of GDPR, CCPA, and other similar laws. Can integrate directly into client application, eliminating development need.
VBG Plug-In Suite™
A collection of 3rd party IVR and Call Center plugs-ins, and external authentication tools, natively available within the VBG Platform via our standard RESTful API. Eliminates significant development effort.
Other VBG Platform Features
All platform configurations also include:
Unlimited Scaling for Users or Usage
RESTful, SOAP, and VoiceXML APIs
100% Anonymous Data Model
Built-In Consent Management
Full HTTPS and platform logging
Voiceprint management and history
User verification history and stats
Built to be Compliance Friendy
Load and memory leak tested
Email and Telephone Support
High-Availability (HA) Operations
Real-Time Streaming Media Support
All speech data/PII AES-256 Encrypted
Variable Data Retention Policies
Fraud detection and alerting
Numerous Speech Quality Metrics
Voice sample analysis and stats
Windows and Linux Server Support
Regular PEN testing and PCI scans
Optional Professional Services
And many more ...
VMM-3™ Voice Biometric Engine
The heart of the VBG Platform and result of over 12 years
From Machine Learning to the latest Deep Neural Network architectures, the VMM-3 engine can be configured to meet any voice biometric need.
We have both threshold-based and probability-based scoring options, coupled with adaptation techniques, to provide highly accurate scoring.
Flexibile Use Cases
Our multiple algorithms allow us to accept any Actively and Passively collected speech samples from your applications, in any language, with no loss of accuracy.
Complete Function Set
Enroll, verify, identify, classify, model adaption, fraud detection, etc. Our voice biometric engine supports every commonly-used function.
Our latest engine features advanced detection of spoofing attempts, synthetic speech, and other voice-based fraud techniques.
We have a long-term relationship with a Tier 1 Research University to study and leverage the very latest tools and techniques for speech processing.
Other VBG Platform Components
Highly-regarded open source technology helps power other critical functions in our VBG Platform deployment model
We use MongoDB in a High Availability configuration. It provides us with almost unlimited horizontal and vertical scaling options for our deployments.
NGINX Web Server
NGINX provides us with a highly stable and predicable web server to handle high volumes of HTTPS requests, as well as routing traffic between our core applications.
Play Application Framework
Play Framework provides us with a scalable, secure, and simple way to develop and deploy our core platform functions, as well as our external platform plug-ins.