Yes. In fact, VBG does not have its own IVR system either. We maintain relationships with several hosted telephony and IVR service providers. So, if you need these services to collect audio for your applications, we can help match you to the right service provider. And just as our clients' applications use us for voice biometric services, these same applications can integrate to any number of external platforms for telephony and IVR needs.
It is also important to note that the VBG Platform can accept audio from almost any source. Currently, we have clients providing us with audio from IVR systems, call centers, mobile applications, WebRTC, Bluetooth speakers, medical devices, and IoT devices in homes. As long as you supply us with a standard WAV file format (PCM, u-Law, or a-Law), we should be able to process voice biometric requests for you.