VBG

Our SaaS Platform

Enterprise grade. Fully managed voice biometrics.


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Unique SaaS Platform

Leave the heavy lifting to us - we provide fully managed voice biometric solutions!
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Admin Dashboard
Provision applications, modify engine settings, see real-time reports and more with our fully graphical Dashboard.
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Multiple Plug-Ins
In minutes add a 3rd party IVR system or ASR engine, all natively integrated, and with full customization and metrics.
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Data Security
We've taken care of securing your data, with AES-256 encryption, threat monitoring, PCI scans, PEN tests and more.
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User Management
Add or delete users, personalize engine settings, manage consent, provide GDPR rights support, and more.
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Reporting
Canned and ad-hoc reports and graphs help you understand your deployment, all in real-time and fully exportable.
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Compliance
We help you stay compliant with our SOC-2 datacenter and regular audits. And we've implemented support for GDPR too!

Orchestration

Our enterprise grade platform takes care of all the little details, carefully coordinating complex tasks to greatly reduce your deployment's complexity. You can focus on your business and the end user interfaces where you need to implement voice biometrics.

We do the rest.

Built-In Dialogs

Our enroll and verify dialogs are pre-built with full error-trapping, so there's no additional coding required.

Fraud Detection

Use our Identify function to help you identify potential ATO and other potentially fraudulent activities.

Deepfake Detection

Embedded deepfake detection tools scan all speech samples and alert you to suspicious activity.

Migrate from Other Vendors

Multiple migration methods allow you to easily transfer your existing user community to VBG.

1

Select Speech Source

You first need determine how you will get speech from users

Use files, steams, or plug-ins

Audio Files

Send audio files from your IVR system, Enterprise apps, mobile apps, or any other source.

Media Streams

Connect Web Sockets or RTP streams with our streaming media adapter. We'll do the rest.

Platform Plug-Ins

Use CCaaS plug-ins from Twilio, Alvaria, and others to source your end users' speech.
See Examples
2

Integrate With Your App

Next, select the correct API methods for your audio source

Our APIs are very easy to understand

Intelligent API

Our RESTful API provides simple and intelligent access to all platform functionality: Enroll, Verify, Identify, Detect Fraud, Detect Deepfakes, Classify Gender, and more.

Our API Explorer, PDF documentation, fully-functioning POSTMAN examples, and code samples help you to get up and running quickly!
See Examples
3

See Results in Real-Time

Simple, yet powerful, ad-hoc tools

Clean UI and Intuitive Tools

Our hosted Dashboard application is always up-to-date with the latest information. Reports, graphs, ad-hoc tools and more arm you with all relevant metrics to help you manage your deployment.

Of course, you are free to build your own reporting facility as our APIs instantly return ALL information we have.
See Demos
4

Key Integrations and Plug-Ins

Here are some of the platforms and plug-ins we support

Internal Deployment

We've had a premise installation of the VBG Platform in Alvaria for over 10 years and have lots of experience with Prophecy and CX integrations.

Platform and Data Storage

We have numerous clients in AWS and have built a plug-in to leverage S3 storage buckets for source audio in our platform.

Hosting and Speech API

We use Azure to host one of our datacenters, use storage BLOBs for our source speech samples, and also leverage their Speech API for ASR and other tasks.

PureCloud Partner

We have several deployments of Genesys Cloud using custom integrations of the VBG Platform. Soon we'll be releasing a native plug-in.

Hosting and Speech API

We have private deployments in Google Cloud that leverage instances of the VBG Platform. We also use Google Speech API for ASR for most non-US deployments.

IVR and Media Streams

We are a Twilio Partner and reseller of their IVR services. We provide a native plug-ins to their platform for IVR and media streaming.
Other plug-ins are being added regularly, so check back
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Summary of Key Features

Some of the Many Benefits of the VBG Platform ...

Latest Algorithms
We feature the lastest AI and Deep Neural Network technology.
Accurate Technology
Highly accurate matching that's noise and channel robust.
Fraud Detection
Detect Account Takeover (ATO) and other fraud in your contact center.
Deepfake Detection
Sophisticated synthetic speech detection constantly works in the background.
Gender Detection
We provide additional meta-data on all samples, such as likley gender.
ASR Plug-Ins
Use multiple 3rd party plug-ins to check content and more.
IVR Dialogs
Built-in enroll and verify dialogs are fully customizable, no coding needed.
Any Language
We're supporting over 40 language in production - use with any language.
Enterprise Hosting
SOC 2 datacenter is highly reliable, scalable, redundant and secure.
Data Security
We protect your data with AES-256 encryption, SSL certs and more.
Compliance Friendly
GDPR support, PCI scans, regular PEN tests, and other policies.
Multiple APIs
Flexibility via REST, VXML, TwiML, SOAP, and Streaming Media APIs.
Reporting
Reports, graphs, ad-hoc tools, auditing, alerting, and more.
Support
24x365 monitoring and fast, friendly support for your team.
Experience
We have many years of experience deploying voice biometric solutions.
Real Value
We offer many features at a signficant value compared to competitors.
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Simple, Sensible Pricing

Our subscription plans are a great value

Subscription Hosting

First, start with a 100% Free Trial for 60 days! We'll show you all our great features and will prove our value to you.
Then, select a subscription pricing tier that meets your needs. Our simple per-click pricing tiers allow you to pay for only the transactions you need.
Free Tier
  • Shared hosting platform
  • Enroll and Verify only
  • 1000 user limit
  • 10,000 transactions/mo
  • No security documents
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for 60 days
Premium Tiers
  • High-Availability Hosting
  • Enroll, Verify, and Identify
  • Unlimited users
  • Multiple transaction tiers fit any size user community
  • Quarterly PCI scans, annual PEN tests, DR/IR plans and more ...
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per month

Ready to Get Started?

It's very easy to work with VBG! Just call us to discuss your needs. We'll show you live demos and can arrange for a free, 60-day trial of our complete system!
Contact Us Now