Voice Biometric solutions tend to pay for themselves in one of three ways
Detection or avoidance of fraud due to stronger authentication and the use of biometrics to identify fraudsters
Savings through automation of tasks associated with authentication, such as reducing agent time in a call center
Increases in customer loyalty and revenue due to greater convenience and availability of services
Calculate your ROI
This ROI Calculator focuses on a contact center scenario and assumes that the cost for voice biometrics is transaction-based, i.e., per verification request. This approach usually guarantees the quickest ROI.
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