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VBG Value

Our Philosophy and Approach

Voice biometric technology is complex, so we keep things simple

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Developer-Centric

Our business model favors developers, system integrators, and those who want to embed our technology into their own products and services.

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Focused

For over 10 years now, we've been 100% focused on our core voice biometric technology and delivery systems.

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Easy

From promptly responding to your inquires, to using our platform APIs and Plug-ins, to deployment and beyond -- VBG makes it easy.


VBG Value

Our Latest Innovations

VBG is making conversational biometrics easier than ever!

Conversational Biometrics in your Call Center or Bot?

How do you capture the caller's speech, what hardware and software have to be installed, what development skills do I need, what is the time and effort, etc.?

VBG has simplified these issues by partnering with several leading, developer-centric, cloud-based communications platforms. Our plug-ins manage the integration between platforms, all speech capture, and transmission of audio streams ... in real-time!

There's no hardware or software to install, no army of consultants, no months of development, no headaches.

VBG makes it easy.

See Example Diagram
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Amazon ConnectBeta

Real-time conversational biometrics via Kinesis Streams.

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Aspect Software

Plug-in support available for all product groups: UIP, Prophecy, CXP, and Via.

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TelnyxNew

Real-time RTP streaming support for Caller AND Agent simultaneously.

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Twilio

Embedded IVR, and real-time Web Sockets streaming for call centers too.


VBG Value

Why Choose VBG?

There are MANY critical requirements when considering a voice biometric vendor ... far MORE than just having a good engine

Experience

For 10+ years VBG has been deploying and supporting voice biometric solutions. Experience DOES matter.

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Accurate Technology

We use the latest Deep Learning techniques in our engine and are constantly working to improve accuracy and performance.

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Flexible Platform

VBG has the most flexible technology platform in the industry! Hosted, On-Premise, or Hybrid - you choose.

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Protection

We keep minimal data, protect and encrypt what we have, and have extensive policies to address compliance.

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3rd Party Plug-Ins

We've have numerous plug-ins to make using VBG on your favorite cloud communications platform a breeze.

Friendly, Responsive Support

We pride ourselves on providing the very best customer service in the industry. Call us today to see firsthand!


Contact Us

Do You Have Any Questions?

Please let us know how we can help you and we'll respond promptly!

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